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ATM Safety Tips

ATM Awareness thanks to FNB:

Safety Tips on how to keep your PIN safe

General obligations when you use your card and PIN:
Credit or Debit Cards

  • Keep your card safe and the PIN secret in a separate place from the card.
  • The card and PIN will enable you to operate the card at ATM’s and transact at merchants.
  • When you use the card to buy goods or services from a merchant, you must sign a transaction voucher and/or enter your PIN, as required by the merchant.

Recommended safety measures:

  • Never disclose your PIN for your card to anybody, not even a call center agent. You are the only person who should know this number.
  • Make sure that you memorize your PIN. Do not write it down on a piece of paper. If you do write the number down, keep it in a safe place, separate from your card.
  • When you use your card at an ATM, enter your PIN in such a way that no one can easily follow your keystrokes. If someone is standing too close to you and you feel you are being watched, rather walk away from the machine and draw money elsewhere.
  • Change your Online PIN and passwords regularly.
  • PIN-based transactions with a card reported as lost or stolen are not covered by Lost Card Protection.

ATM Safety Tips – from FaceBook

There are more than 400,000 ATMs in the United States and that number is growing rapidly. Citizens National Bank has 35 in our community and is dedicated to keeping its customers safe at those locations.   “We believe that even one incident of ATM crime is too many,” said David C. Verble, President & CEO of Citizens National Bank. “Customer safety is our top priority when it comes to ATM use.”

The bank works closely with the local police department to prevent criminal activity around local ATMs.  In addition, the bank has taken preventative measures to enhance consumer safety including installation of surveillance cameras, increased lighting and withdrawal limits.   Citizens National Bank takes a number of precautions to ensure that its customers have a safe environment, but there is no substitute for good, cautious behavior on the part of the customer.

Citizens National Bank recommends that customers follow these safety tips when using any ATM:

  • Keep your PIN number a secret. Never write it down or share it with anyone – not even family members.
  • Be aware of your surroundings, particularly at night. Make sure the ATM is free of sight obstructions. If you observe suspicious persons or circumstances, do not use the machine.
  • Bring someone with you when using an ATM at night. If you can’t, use an ATM that is located in a public area like a convenience or grocery store.
  • Have your ATM card ready and in your hand as you approach the ATM.
  • Use your body to “shield” the ATM keyboard as you enter your PIN.
  • Always take your receipts or transaction records with you.
  • Do not count or visually display any money you received from the ATM. Immediately put your money into your pocket or purse and count it later.
  • If you are using a drive-up ATM, be sure passenger windows are rolled up and all doors are locked. If you leave your car and walk to the ATM, lock your car.

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